Operations and AI Agents for BC Business Owners
20+ years of hands-on operations, now armed with AI agents that do the work.
People → Process → Automation
I look at a business the way an operator does: where value is created, where it leaks, and which work is eating your people’s time. Then I build the systems and AI agents that take that work off them.
Supporting BC business owners since 2017
What changed for my clients
+8%
profit, after CRM and clear reporting
+22%
sales, with an AI-based knowledge base
−50%
onboarding time, AI knowledge base
−70%
document flow, automated with AI agents
About me
Pavel Lomonossov, M.Eng., MBA
My name is Pavel Lomonossov. I bring over 20 years of hands-on experience operating and growing businesses in Canada and internationally, including GE Healthcare, Fluke Networks (Danaher), and Omnicomm. I have led teams of up to 300 people and held full responsibility for organizations generating nearly $20 million in revenue.
Today I build and run AI agents myself — the same tools I put to work inside client businesses.
What I offer
If your business is growing but getting harder to run — margins quietly shrinking, decisions slowing down, the owner doing too much — that’s the moment I work in.
Create
the processes your business is missing.
Structure
how work, people and numbers flow.
Automate
the repetitive work with AI agents.
Scale
without you in every decision.
Whether you’re growing, fixing, or preparing to step back, it starts with how the business runs.
How I work
An AI agent is only as good as the process behind it. That’s the part most people skip — and it’s the part I’ve spent 20+ years doing. I sort out how the work actually gets done, then build agents that run it.
- AI agents for document, sales and admin work.
- CRM and ERP implementation.
- Reporting and visibility across locations.
- Owner step-back and exit readiness.
Testimonials
Representative experience
+8%
Modernizing Operations at a Mature Distribution Company
A Vancouver-area electrical distribution business with multi-million dollar revenue had no visibility into sales performance and poor coordination across functions. The owner knew something was wrong — but couldn’t see where. I introduced structured reporting, implemented a company-wide CRM, and clarified processes across sales and operations. The result: stronger execution, improved financial transparency, and an 8% increase in profitability.
+22%
Growing a 10-Centre Education Chain
A multi-location education business was growing, but every new hire took weeks to get up to speed and sales depended on a few experienced people. I built an AI knowledge base that gives staff instant, accurate answers drawn from the company’s own materials. The result: +22% sales and 50% faster onboarding.
−70%
Cutting Document Work at a Real Estate Agency
A real estate agency’s team was losing hours every week to routine document work. I built AI agents that take that work off them. The result: 70% less time spent on documents.
Faster
Stabilizing Growth During Rapid Expansion
A BC-based logistics and food delivery company was expanding quickly across multiple locations — operational complexity was growing faster than the business could manage. There was no internal reporting structure, no performance visibility, and leadership was making decisions blind. I designed and implemented operational reporting processes and established routine performance monitoring across all locations. The result: faster decisions, clearer accountability, and a leadership team that could manage growth without losing control.
FAQs
What happens in the free conversation?
We talk plainly about where your business is, what’s eating your time, and whether I can help. No pitch and no pressure. If there’s a fit, I’ll tell you what I’d look at first.
Do we need to be “ready for AI” first?
No. Most businesses aren’t, and that’s normal. We start with people and process. AI agents come once the work they’ll do is clear.
What kind of businesses do you work with?
Owner-led businesses, typically $2M to $50M in revenue, in BC, across Canada and in the US. If you’re growing but the business is getting harder to run, we should talk.
Do you sell AI software?
No. AI is a tool, not the solution. I build and run AI agents around how your business actually works, and you keep what’s built.
What does working together look like?
After the first conversation, if there’s a fit, I come back with a short written proposal: what we fix first, what it delivers, and what it costs. Then I do the work hands-on with your team.
Tell me what’s going on in your business
No BS. No pitch. No pressure. Just a straight conversation about where your business is and whether I can help.